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Sales Frequently Asked Questions |
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Click here to buy from our shop FAQ on Features - How many businesses and bank accounts etc does EzyCashBook cater for?
- What if the rate of GST changes?
- Can I import bank transactions directly into EzyCashBook?
- Can I change details relating to my business, i.e. bank etc, throughout the course of the year?
- Has EzyCashBook been reviewed for accuracy and complicity?
- How does EzyCashBook let me lodge my BAS?
- What is contained within the Business Library?
- What is provided in the product to assist me understand basic bookkeeping and how to use the product?
- Am I able to write new reports within EzyCashBook?
- How many pre-configured business types does EzyCashBook ship with?
- The codes that the product ships with are not suitable for my business. Can I change them?
- Why is EzyCashBook one of the most simple and easy to use accounting software available today?
FAQ on Technical - What sort of computer do I need?
- What if I have a technical problem with the product?
- What happens if there are upgrades or changes to the software?
- Do I have to be connected to the Internet to use EzyCashBook?
FAQ on Accountants - What if I require accounting support?
- Can an accountant export data from EzyCashBook into their own practice management system?
- What if my accountant doesn't have a copy of EzyCashBook?
- I use a bookkeeper. Can the bookkeeper do what the product is otherwise set up for the accountant to do?
Answers EzyCashBook Features - How many businesses and bank accounts etc does EzyCashBook cater for?
EzyCashbook will allow processing for an unlimited number of companies, with each business having 5 cash accounts, typically 2 bank, 2 credit card and one petty cash.
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- What if the rate of GST changes?
EzyCashbook has been designed in such a way that should the rate of GST change, it would be a simple matter of changing to the new percentage to allow the tracking of the new GST rate on all transactions from that time on.
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- Can I import bank transactions directly into EzyCashBook?
Yes, EzyCashbook provides direct bank transaction imports and automatically assign account codes based on rules that you can setup. After downloading your bank statement from your internet banking provider, EzyCashBook will import these transactions for you therefore saving you even more time.
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- Can I change details relating to my business, i.e. bank etc, throughout the course of the year?
A user can enter EzyCashbook and change at will their business details .
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- Has EzyCashBook been reviewed for accuracy and complicity?
EzyCashbook has been reviewed by a number of accountants and business specialists. In addition, sections of the product have been reviewed by one of the big 4 accounting firms.
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- How does EzyCashBook let me lodge my BAS?
EzyCashbook provides two facilities for the lodgement and preparation of Business Activity Statements. Firstly, the product is fully GST compliant and will track the GST components for the BAS. Once a user has completed the entry of their transactions, they can then go to the BAS section of EzyCashbook where they can produce a printed GST report for their paper BAS form or alternatively electronic lodgement using the ATO system. Return To Questions
- What is contained within the My Business Information section?
The "My Business Information" section contains 3,500 pages of business help information in plain English about every aspect of starting, running and growing a business. The material has been written in Australia, specifically for Australian businesses. The material in the My Business Information section has been derived from the EzyBusiness.com website, which itself was the recipient of the Best Business Website Award by PC User Magazine.
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- What is provided in the product to assist me understand basic bookkeeping and how to use the product?
EzyCashbook includes a number of tools to assist users in understanding basic bookkeeping and the use of the product. There is a First Time User section, a Big Picture section and a How to Use EzyCashbook section provided. There is also a comprehensive bookkeeping tutorial and a Hot Tips section that summarises key ways of using the product.
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- Am I able to write new reports within EzyCashBook?
No. Again for the ease of use and to avoid potential problems, EzyCashbook ships with over 30 detailed reports, which would be more than adequate for the average small businesspersons requirements, or for those of their accountant. It was considered that adding in a report writer would be delivering functionality beyond the capability of the intended users of the product. However, all reports can be exported as a spreadsheet so you can fulfill any special analysis or requirement.
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- How many pre-configured business types does EzyCashBook ship with?
EzyCashbook ships with an excess of 100 business types from which the user is able to pick a business group relevant to their own. EzyCashBook is used by a wide range of businesses and not-for-profit organisations.
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- The codes that the product ships with are not suitable for my business. Can I change them?
Yes. Should the business type that you operate not be within the pre?configured list as provided by EzyCashbook, you are able to select an alternative and then change the names of the accounts relative to your own situation. Each business type has a number of spare accounts for both income and expenditure and for GST and GST free sales and purchases. It is important to note, that the user is not able to add additional codes other than those provided for ease of use and to prevent errors where the user has no accounting know-how.
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- Why is EzyCashBook the most simple and easy to use accounting software available today?
EzyCashbook has been developed by a specialist team of accountants and business consultants with years of experience, both in practice and in running small and medium business enterprises. Many people have accounting software that is a complete overkill for their business requirements. EzyCashBook has been specifically designed to be easy to use.
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Technical Information and Requirement - What sort of computer do I need?
IBM® Compatible PC, Pentium 2 or faster processor
64MB RAM, Microsoft Windows XP (W98 or higher OS)
Internet Explorer 5 or above
130MB Free Hard Drive space
2XCDROM Drive
256 Colour VGA/SVGA Monitor
Printer for Printing Reports
Modem & Internet Access for transferring Data Files to your Accountant and accessing additional online services including Latest Business Information, Product Updates and Members Benefits.
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- What if I have a technical problem with the product?
Support for EzyCashbook is available at all levels. - First EzyCashBook comes with a FREE 30-day support plan.
- Users may purchase an annual support plan to cover all ongoing product and technical support.
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- What happens if there are upgrades or changes to the software?
One of the features built into the EzyCashbook application is that it will automatically give the user the option to periodically check the Internet for updates to the program.
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Do I have to be connected to the Internet to use EzyCashBook?
No. A user can use the EzyCashbook application without requiring Internet access. The product will install from a CD and reside on the users hard drive. If, however, the user does have Internet access, they are able to take advantage of the content updates as provided for on the EzyCashBook website and email their file through to their accountant.
Return To Questions EzyCashBook and Accountants - What if I require accounting support?
In general EzyCashBook does not provide accounting support. Queries along that line should be referred to the users own accountant.
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- What if my accountant doesn't have a copy of EzyCashbook?
A FREE copy of EzyCashbook is made available to all accountants in Australia and NZ who have EzyCashBook clients. On receipt of a valid request an accountant specific version will be provided.
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- Can an accountant export data from EzyCashbook into their own practice management system?
EzyCashbook reports can be exported into Excel or other formats that can then in turn be read into an accountants practice management system.
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- I use a bookkeeper. Can the bookkeeper do what the product is otherwise set up for the accountant to do?
Yes. Because of the ease of use of EzyCashbook, a bookkeeper can, provided they are appropriately skilled, complete all financial records and reports using EzyCashbook. Ultimately, it is recommended that a user would have their books reviewed by a professional, qualified accountant for peace of mind, accuracy and credibility.
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